Payment and Fees
Should you register for any of the paid services on this website or purchase any product or service on this website, you agree to pay us the specific monetary amounts required for that product or those services. These monetary amounts, referred to as “Fees,” will be described to you by our sales executive or displayed on the website at the time of purchase confirmation.
We reserve the right to refuse service or refuse to sell products on the website at our sole discretion to anyone for any reason at any time.
Time
Delivery timelines - Typically, most products may take 7 days for delivery after a confirmed order and payment. But depending on the availability of products, it may take up to 4 weeks for delivery, and we would be notified of delays well in advance.
In rare cases, if for some unforeseen circumstances, the product cannot possible to be sourced, we shall duly intimate and a refund will be processed for any advance payment received.
Refund Policy
It is understood that the user has fully understood the product, pricing, and its use before placing an order, and also consulted our experts for the fitment of the product for their needs. Even then, if a user wishes to place an order and pays, but later retracts from the product. Under such cases, the following would be applicable.
a. If the Order has been processed (for standard product), before shipment, a 100% refund would be processed.
b. If the Order has been processed for a custom product, before shipment, a 50% refund only would be processed. After shipment, no refunds would be made, since the product has been specifically made to order.
c. If the Order has been shipped - standard product - after shipment, deductions would be made for both the one-sided delivery charges, before processing refunds, plus administrative charges of Rs 500 would be imposed.
Modification of These Terms of Use
SAMARPITAM reserves the right to change the terms, conditions, and notices under which the services are offered, including but not limited to the charges, if any, associated with the use of the services. It shall be the sole responsibility of the user to regularly review these terms and conditions. The user’s continued use of the services shall constitute their/her/its acceptance of any such changes to this policy.
Additional Terms and Conditions
• You are accepting these terms and conditions (after having read, understood and accepted the brochure/ prospectus/ sales literature/ terms and conditions of the Policy as available on the Company’s website) and declare and confirm that all the statements made by you herein/ documents submitted, if any, are complete and accurate and you have complied with the need to disclose all the material facts for considering your acceptance which shall be the basis of contract with the Company.
• You understand that the Policy shall become void at the Company’s option, in the event of any untrue or incorrect statement, misrepresentation, non-description or non-disclosure of any material fact, in the proposal form/personal statement, declaration and connected documents or any material information having been withheld by you or anyone acting on your behalf.
• You understand that the Policy shall become void at the Company’s option, in the event of any untrue or incorrect statement, misrepresentation, non-description or non-disclosure of any material fact, in the proposal form/personal statement, declaration and connected documents or any material information having been withheld by you or anyone acting on your behalf.
• You consent to and authorize the Company and /or any of its authorized representatives to seek medical information from any hospital/medical practitioner or any other related entity that you have attended or may attend in the future concerning any disease or illness, or injury.
• You consent to provide a valid age proof and identity proof at the time of claims or any other time when required by the company.
• You consent to receive information from the Company through hard copy documents and electronic or telecommunication mediums from time to time. You authorize the Company to exchange, share, or part with the information relating to the contact details and information with other Samarpitam Companies as may be required, and you will not hold the Company or any other group company of Samarpitam and their agents liable for the use of this information.
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